References
Sandra, sister of our patient in Greensboro
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: My brother has ALS and we have been blessed to have such knowledgeable and caring and compassionate people taking care of him. They treat him with respect and help to maintain his dignity. At the same time he feels safe and secure.
Gaye, daughter of our patient in Winston-Salem
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Darren, out-of-town son of our patient in Greensboro
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Betty, CAP Case Manager
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Jane, family member of our patient in Summerfield
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: We appreciate all of the care that you have provided.
Kay, our patient in Kernersville
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: When I was in need of immediate care, PCI provided that care without delay. My needs have been met and the people with whom I have met are caring.
Willie, our patient in Greensboro
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: I enjoy Personal Care, they help me. I thank God for them helping me.
Sam, son of our patient in Burlington
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Harold, our patient
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: Thanks for sending my aide. She has been great.
JoAnne, daughter of our patient in Mebane
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: The aide was a dream come true. She is wonderful and relates very well to the client and family.
John, son of our patient in Greensboro
| Excellent | Very Good | Satisfactory | Poor | |
| Our overall level of Client Care: | X | |||
| Our responsiveness to the changing needs of our Clients: | X | |||
| The quality of the staff working for our company: | X | |||
| Our responsiveness to you when you request something from us: | X | |||
| Our consistency in providing the schedule client care: | X | |||
| Our response to solving problems when they occur: | X | |||
| Our overall communication with you is: | X |
Comments: This is a very caring and effective company.